Privacy Policy
Last Updated: August 2026
At Skyixo (“
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile services, or book travel services through us.
1. Information We Collect
To provide you with seamless travel booking services, we collect personal information that you provide directly to us, as well as data gathered automatically when you use our platform.
A. Personal Identification Information
Contact Details: Full name, phone number, email address, and billing address.
Traveler Profiles: Date of birth, gender, passport details (number, issuing country, and expiration date for international bookings), and frequent flyer or loyalty program details.
Emergency Contact: Name and contact details of an emergency contact person provided during booking.
B. Payment and Financial Data
Payment Transaction Data: Payment card details (credit/debit card numbers, expiry date, CVV), UPI IDs, or net banking information.
Note: Skyixo does not store sensitive payment card details or banking PINs/passwords on its servers. All payment transactions are processed securely through Payment Card Industry Data Security Standard (PCI-DSS) compliant payment gateways.
C. Automatically Collected Information
Technical Data: IP address, browser type, operating system, device information, access times, and pages viewed on Skyixo.com.
Location Data: Approximate geographical location based on IP address or device permissions to display local travel deals and currency settings.
2. How We Use Your Information
We process your personal data for specific, lawful purposes related to fulfilling travel bookings and improving our service:
Booking Processing: Facilitating flight, hotel, and package reservations with third-party service providers (airlines, hotels, tour operators).
Booking Communications: Sending confirmation emails, e-tickets, hotel vouchers, gate changes, flight updates, and customer support alerts.
Payment Processing: Securely processing payments, handling refunds, and preventing fraudulent transactions.
Customer Support: Resolving queries, booking modifications, cancellations, or special request handling through our support channels.
Marketing & Personalization: Sending tailored offers, travel recommendations, and newsletters (you may opt out at any time).
Legal & Regulatory Compliance: Complying with applicable civil aviation, immigration, tax, and consumer protection laws.
3. Sharing and Disclosure of Your Information
Skyixo does not sell or rent your personal data to third parties. However, to complete your travel reservations, we share your data with:
Travel Service Providers: Airlines, hotels, car rental companies, transit operators, and local tour providers required to fulfill your booking.
Third-Party Service Vendors: Payment gateway providers, fraud management agencies, IT infrastructure hosts, and customer service tools.
Corporate Entities: Shared within our operational group companies (Flyout Nomads Digital Pvt. Ltd. and Lion Heart Digital Media (SG) Pte. Ltd.) for legitimate administrative and business purposes.
Legal & Regulatory Authorities: Government bodies, border control, customs, or law enforcement agencies when mandated by law or court orders.
4. Data Security & Storage
Encryption: We use standard SSL/TLS (Secure Sockets Layer) encryption to protect sensitive data transmitted during online bookings and payments.
Storage Infrastructure: Data is stored on secure, firewall-protected servers with restricted access limited to authorized personnel only.
Payment Security: Payment processing complies strictly with PCI-DSS guidelines to protect your financial transactions.
5. Cookies and Tracking Technologies
Skyixo uses cookies, web beacons, and similar technologies to:
Remember your search preferences, currency options, and recent itineraries.
Analyze website performance, user trends, and traffic analytics.
Serve relevant travel advertisements across third-party platforms.
You can disable cookies through your web browser settings; however, doing so may impact certain functionalities of our booking platform.
6. Your Data Rights
Subject to applicable local laws (such as Indian IT regulations or Singapore's PDPA), you have the right to:
Access & Rectify: Request a copy of the personal information we hold about you or ask us to update inaccurate data.
Opt-Out: Unsubscribe from promotional communications using the "Unsubscribe" link in our emails or by contacting support.
Deletion: Request the deletion of your account and personal data, subject to legal and regulatory retention requirements.
7. Contact Us & Grievances
If you have questions, concerns, or grievances regarding this Privacy Policy or data protection on Skyixo, please reach out to our team:
Platform:
www.skyixo.com Customer Support: leewayhospitality@gmail.com
Phone / WhatsApp: +91-9783231953
Operating Entities: Flyout Nomads Digital Pvt. Ltd. / Lion Heart Digital Media (SG) Pte. Ltd.